"}},{"@type":"Question","name":"What is the UnitedHealthcare Flex card for seniors?","acceptedAnswer":{"@type":"Answer","text":"Key takeaways. Some UnitedHealthcare Medicare Advantage plans provide members with a prepaid UHC flex card. Your UnitedHealthcare flex card can be used to pay for exams, routine procedures, and other products and services related to dental, vision, and hearing care."}},{"@type":"Question","name":"Does United cover Ozempic?","acceptedAnswer":{"@type":"Answer","text":"United Healthcare covers Ozempic under their Essential Drug Plan as a Tier 3 medication – meaning there are limitations, it requires prior authorization, step therapy is also required, and there are quantity limits in place."}},{"@type":"Question","name":"What kind of food can I buy with my UnitedHealthcare card?","acceptedAnswer":{"@type":"Answer","text":"
With your healthy food credits, you could buy a wide range of approved groceries, like:
More items...
"}},{"@type":"Question","name":"Why did UnitedHealthcare send me a check?","acceptedAnswer":{"@type":"Answer","text":"UnitedHealthcare intends to include its self-funded (ASO) plans in the virtual card payment program. ASO customers can elect to opt out of participation in the program. In those circ*mstances, you may receive a paper check for claims for members of ASO plans that have opted out."}},{"@type":"Question","name":"Does UnitedHealthcare have OTC benefits?","acceptedAnswer":{"@type":"Answer","text":"Get more help with your everyday needs. Your plan comes with a credit that will be loaded to your UnitedHealthcare UCard® every quarter for covered over-the-counter (OTC) products."}},{"@type":"Question","name":"Who are the sister companies of UnitedHealthcare?","acceptedAnswer":{"@type":"Answer","text":"Our enterprise comprises UnitedHealth Group, Optum and UnitedHealthcare."}},{"@type":"Question","name":"Is Optum Rx owned by UnitedHealthcare?","acceptedAnswer":{"@type":"Answer","text":"Optum Rx is an affiliate of UnitedHealthcare Insurance Company."}},{"@type":"Question","name":"Is United health the same as UnitedHealthcare?","acceptedAnswer":{"@type":"Answer","text":"UnitedHealthcare is the health benefits business of UnitedHealth Group, a health care and well-being company working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences."}}]}}

UnitedHealthcare Provider Portal resources (2024)

Health care professionals get help with the UnitedHealthcare Provider Portal including login, registration, and training. Save time and learn about our provider portal tools today.

Health care professionals like you can access patient- and practice-specific information 24/7 within the UnitedHealthcare Provider Portal. You can complete tasks online, get updates on claims, reconsiderations and appeals, submit prior authorization requests and check eligibility — all at no cost without calling.

UnitedHealthcare Provider Portal resources (1)

Are you a member?

Sign in to myuhc.com.

UnitedHealthcare Provider Portal resources (2)

How do I log in to the portal?

Click the blue Sign In button at the top right of this page.

Plan ahead: New sign-in options coming soon.

UnitedHealthcare Provider Portal resources (3)

How do I register for the portal?

Health care professionals and support staff can register for portal access or view our Access and New Registration guide for step-by-step instructions.

UnitedHealthcare Provider Portal resources (4)

See what’s new

We’re always looking to make the UnitedHealthcare Provider Portal work better for you. Continuous portal enhancements help you work faster, easier and smarter. See the latest portal enhancements and check back frequently for updates.

See enhancements See what’s new

What can I do in the UnitedHealthcare Provider Portal?

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UnitedHealthcare Provider Portal resources (5)

Verify member eligibility and confirm benefits

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Use the Eligibility feature to:

  • View care plans
  • Review benefit information (copays, coinsurance, deductible amounts)
  • Check referral requirements
  • Get a digital copy of member ID cards

Learn more in our Eligibility and Benefits Interactive Guide

UnitedHealthcare Provider Portal resources (6)

Estimate and manage claims and payments

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Use Claims & Payments to:

  • Get an estimate using Claim Estimator to help pre-determine patient benefits, allowable service bundling and claim financials
  • Submit, look up and take action on claims online
  • Search, view and/or print provider remittance advice (PRA) documents
  • Find contracted rates within Fee Schedule Lookup

Learn more by viewing the following resources:

UnitedHealthcare Provider Portal resources (7)

Check prior authorizations

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Use the Prior Authorization and Notification tool to:

  • Check prior authorization requirements
  • Submit new medical prior authorizations and inpatient admission notifications
  • Check the status of a request
  • Make request updates (e.g., uploading required clinical documentation)

For a general overview, please review thequick start guide.

For detailed instructions, please review thePrior Authorization and Notification interactive guide.

UnitedHealthcare Provider Portal resources (8)

Verify, submit and search referral requests

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Use the Referrals tool to:

  • Find referral requirements
  • Submit referral requests
  • See the status of referral requests

Learn more in our Referrals Interactive User Guide.

UnitedHealthcare Provider Portal resources (9)

Manage prescriptions

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Use PreCheck MyScript®to:

  • Check current prescription coverage and price in real time
  • Get information on lower-cost prescription alternatives
  • See which prescriptions need prior authorization, or are non-covered or non-preferred
  • Run a pharmacy trial claim (made easier because it’s integrated directly with your EMR)

Learn more in one of the following resources:

UnitedHealthcare Provider Portal resources (10)

Manage your preferences

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Use Communication Preferences to make updates to:

  • Document Delivery Settings (who receives which Document Library emails)
  • Provider News Notifications
  • TrackIt Notifications

Learn more in our Profile & Settings Overview guide.

UnitedHealthcare Provider Portal resources (11)

Verify, update and attest to provider demographic data

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Use My Practice Profile to:

  • View, verify and attest to your demographic information
  • Make changes to current information

Learn more in our My Practice Profile interactive guide.

UnitedHealthcare Provider Portal resources (12)

View your workflow at a glance and take action

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Use TrackIt to tackle a variety of tasks, such as:

  • View activity on all record types (e.g., prior authorizations, referrals, Smart Edits, reconsiderations and appeals)
  • Add information to a claim
  • Find and access documents
  • Set email preferences and use filters to view your own work and monitor your team’s work

Learn more about TrackIt.

UnitedHealthcare Provider Portal resources (13)

Access letters, reports and UHC Insights

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Use Document Library to:

  • View and print your documents
  • Assign, manage and comment on documents using Teams View
  • Download provider remittance advice (PRAs) for up to 24 months
  • Search any 90-day period, for up to 2 years, using Advanced Search
  • Manage multiple documents at one time through Bulk Action

Learn more in our Document Library Quick Start Guideor in ourDocument Library and Document Library Teams View interactive guides.

Use UHC Insights to:

  • Consolidate data from multiple sources
  • Review, analyze and act on data all in one place

Use Report Center (formerly UnitedHealthcare Reports) to:

  • Search all providers in the tax ID number (TIN)
    • Use suggestive search to start typing in the dropdown to narrow results
  • Search by TIN only for PCP Panel Reports
  • Enjoy auto-selected info, such as:
    • Corporate TIN owner when there’s only one TIN
    • Physician TIN auto selected when corporate TIN is selected
  • Filter reports by product, type or health plan
  • See data more easily with full-screen option
  • View up to 60–70 reports without scrolling

UnitedHealthcare Provider Portal resources (14)

Get help with the credentialing and contracting process

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Use Onboard Pro to:

  • Submit requests for participation with the UnitedHealthcare network
  • Add new health care professionals to your tax ID number (TIN) and group contract

Learn more:

UnitedHealthcare Provider Portal resources (15)

Want to learn more about our tools at your own pace?

Our training and education page organizes tools by task, so you can learn to use our portal tools when it fits in your schedule.

Chat and self-service options

UnitedHealthcare Provider Portal resources (16)

Questions? Chat with us.

Health care professionals can get real time answers to questions about a wide range of topics including:

  • Claims
  • Eligibility and prior authorization
  • Credentialing and onboarding
  • Technical support

Connect with us 24/7. To get started, sign in to the portal with your One Healthcare ID. Then, select the chat icon at the bottom-right corner of the page.

Chat now Questions? Chat with us.

UnitedHealthcare Provider Portal resources (17)

Check out these other resources that make it easier to work with UnitedHealthcare.

  • Payment tools
  • Clinical tools
  • Documents and Reporting

Sign in Check out these other resources that make it easier to work with UnitedHealthcare.

UnitedHealthcare Provider Portal resources (2024)

FAQs

Is there a class action lawsuit against UnitedHealthcare? ›

Case Summary. Investors who suffered a loss and would like to learn more, click here to contact us. The UnitedHealth class action lawsuit seeks to represent purchasers of shares of UnitedHealth Group Inc. (NYSE: UNH) common stock between March 14, 2022 and February 27, 2024, inclusive (the “Class Period”).

How to chat on UHC portal? ›

To get started, sign in to the portal with your One Healthcare ID. Then, select the chat icon at the bottom-right corner of the page.

How do I check my UHC benefits online? ›

Access myuhc.com® and other member sites

Sign in or register for a member account to conveniently manage your health plan on your schedule. See your benefits, find network doctors, view and pay claims and more.

What does Optum do for UnitedHealthcare? ›

Optum: Technology and data-enabled care delivery

Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health.

What is the controversy with UnitedHealthcare? ›

Filed Tuesday in the US District Court for the District of Minnesota, the lawsuit alleges UnitedHealthcare made health-care determinations via its “nH Predict” algorithm, overrode physician recommendations, and denied elderly patients' claims for stays in extended care facilities.

Why is UnitedHealthcare being investigated? ›

UnitedHealth is also facing a private antitrust suit by a California hospital system called Emanate Health, alleging that the company tried to strong-arm the nonprofit over its affiliated physician groups and exert control over primary-care doctors in its region.

Who owns UnitedHealthcare? ›

What is the UnitedHealthcare Flex card for seniors? ›

Key takeaways. Some UnitedHealthcare Medicare Advantage plans provide members with a prepaid UHC flex card. Your UnitedHealthcare flex card can be used to pay for exams, routine procedures, and other products and services related to dental, vision, and hearing care.

Does United cover Ozempic? ›

United Healthcare covers Ozempic under their Essential Drug Plan as a Tier 3 medication – meaning there are limitations, it requires prior authorization, step therapy is also required, and there are quantity limits in place.

What kind of food can I buy with my UnitedHealthcare card? ›

With your healthy food credits, you could buy a wide range of approved groceries, like:
  • Fruit & vegetables.
  • Frozen produce & meals.
  • Dairy products.
  • Meat & seafood.
  • Beans & legumes.
  • Pantry staples – flour, sugar, spices, etc.
  • Healthy grains – bread, cereals, pastas, etc.
  • Nutritional shakes & bars.

Why did UnitedHealthcare send me a check? ›

UnitedHealthcare intends to include its self-funded (ASO) plans in the virtual card payment program. ASO customers can elect to opt out of participation in the program. In those circ*mstances, you may receive a paper check for claims for members of ASO plans that have opted out.

Does UnitedHealthcare have OTC benefits? ›

Get more help with your everyday needs. Your plan comes with a credit that will be loaded to your UnitedHealthcare UCard® every quarter for covered over-the-counter (OTC) products.

Who are the sister companies of UnitedHealthcare? ›

Our enterprise comprises UnitedHealth Group, Optum and UnitedHealthcare.

Is Optum Rx owned by UnitedHealthcare? ›

Optum Rx is an affiliate of UnitedHealthcare Insurance Company.

Is United health the same as UnitedHealthcare? ›

UnitedHealthcare is the health benefits business of UnitedHealth Group, a health care and well-being company working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences.

Can I still join the class action lawsuit? ›

Generally, you need to join before the court makes a final decision. Asking, "Can you join a class action after settlement?" is important. Often, the answer is no. There's usually a deadline to join, and missing it might mean you lose the chance to participate and receive any compensation.

How do I know if I am part of a class action lawsuit? ›

You will know if you are eligible for a class action lawsuit payout through a notice mailed or emailed directly to you or posted online or in newspapers. You might still be eligible for a payout even if you did not receive a direct notice.

Should I participate in a class action lawsuit? ›

And since class action cases may take years, even to obtain a court-approved settlement, “sometimes it's easier to settle an individual case than the entire case,” Feldman says. However, if an eligible member does not plan on filing an independent lawsuit, there's no obvious downside to being a member, he says.

What is the class action lawsuit? ›

A class action, also known as a class action lawsuit, class suit, or representative action, is a type of lawsuit where one of the parties is a group of people who are represented collectively by a member or members of that group.

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