Unit: City Welcome
Location:Council Centre
Employment status: Permanent, Full-time
Classification: Municipal Officer Level 6
Agreement: Hobart City Council Enterprise Agreement 2021
Salary range: $128,612 to $138,102 per annum, + 13% Loading, + 13% superannuation.
- Permanent full-time role with a competitive salaryand employer superannuation at 13%.
- Be part of Hobart’s vision for a creative, connected and resilient capital city.
- Opportunity to lead and influence change to make a real impact.
About the role
This role contributes to the success of the City by overseeing customer service initiatives for residents, tourists, businesses, and key stakeholders, as well as overseeing Salamanca Market and the Tasmanian Travel and Information Centre. You will build and sustain organisational cohesion relating to these and other customer facing services, activities and functions.
Role accountabilities include:
- Develop, maintain, monitor and champion a forward focused strategic operating model for the Council.
- Maintain awareness of current events that may affect the City and impact on service delivery of the Council.
- Form strong, professional and strategic alliances across the Council and the City’s broader professional and business community.
- Support Council to identify gaps and/or opportunities to improve its interactions with its clients, its communications and services.
- Developand manage strategic plans and budgets incorporating broad organisational priorities, goals and objectives.
- Manage, direct and provide high level expert advice on a diverse and complex range of areas relevant to the position.
- Engage specialist services as required.
- Ensure the Unit is responsive, open and engaging to the needs, concerns and aspiration of the community.
By fulfilling these responsibilities, the role contributes to making Hobart a dynamic and lively city, rich in opportunities and cultural expression.
Learn more about the role in the position description: Manager City Welcome Position Description
About you
Are you a forward-thinking individual with a Bachelor’s degree, or extensive industry expertise, in Business, Economic Development, or Management? Do you thrive on specialisation, whether it’s in Tourism Management, Marketing, or Communications? If so, keep reading!
You see yourself as a highly experienced leader who strongly supports a collaborative and innovative culture. You excel at motivating, empowering and challenging others during times of change, working as part of a dynamic team to deliver quality outcomes in a client centric environment. Your exceptional communication skills allow you to navigate the political landscape, anticipate strategic moves, and position us for success.
About us
The City of Hobart offers something for everyone, with connections between nature, history, culture, businesses and each other. We are proud to provide a range of services and facilities that support the wellbeing, safety and participation of the community as well as continuously look to improve and embrace new approaches to achieve better outcomes for all. With an industrious and diversified economy, wherever your skills, talents and passions lie, we can offer you the opportunity to have a rewarding career with ongoing learning and development opportunities.
We recognise contributions to our workforce and offer:
- Above Award wages and Employer Superannuation at 13% with salary sacrifice options.
- Flexible work arrangements.
- A wide range of leave entitlements.
- Health and Wellness programs, including onsite gyms.
- Discounted membership at Hobart Aquatic Centre.
- Ability to purchase additional leave after 12 months of service.
- An Employee Assistance Program that offers onsite visits.
- Corporate Health Plan discounts with BUPA, St. Lukes and Medibank.
Learn more aboutwhat the City of Hobart can offer you.
The City of Hobart is committed to building an inclusive community and workplace. As an equal opportunity employer, we encourage applications from people of all backgrounds, abilities, ages and identities.
City of Hobart has a strong commitment to health and safety. Appointment will be subject to satisfactory pre-employment background checks. These will include reference checks, National Police History record check, and Medical Assessment including drug and alcohol testing.
Learn more about our vision, mission and values.
How to apply
If you require any further information specific to this role please contact Felicity Edwards, Director Connected City, on03 6238 2567or emailedwardsf@hobartcity.com.au
All applications must be made in the online portal, and you can save your application as you progress through the stages until you submit your final application. If you have any issues with submitting your application, please email details of the issue to recruitment@hobartcity.com.au. Please note that we do not accept applications via email or after the position has closed so if you have issues submitting your application, please contact us prior to the closing time.
Applications close 11:59 pm Sunday 11 August 2024.
Before you begin
You will need to read the position description prior to commencing your application as you will be required to address the key duties, skills and knowledge for this role in 600 words or less.
Please ensure you have copies of your resume, qualification/s, and your Driver Licence ready to attach at the end of your application.
Selection process
Candidates are initially selected for interview based on the details provided in their application.
The City of Hobart assesses all applications based on merit.
Positions are filled, based on how well the successful candidate meets the requirements of the position.
Learn more about the selection process on our website.
